Please note that business days do not include weekends and holidays.
|Delivery Method||Delivery Time||Cost|
|Express Delivery||7-12 business days||$ 19.95||Trackable|
|Regular Delivery||14-21 business days||
Why my tracking number by Regular delivery has no record?
Regular delivery tracking number is NON-trackable. It starts working only when the order is delivered or there has been an attempt to deliver your package, generally it is provided for us to make sure that you have received your order.
Why my tracking number by Express delivery has no record yet?
Express delivery tracking number will start working in four business days.
What if my order does not arrive?
The risk of orders getting lost in the international mail system is very low (less than 1%). We offer you a delivery guarantee - your order will be sent one more time or we will reimburse you in the unlikely event that your shipment fails to reach you, provided the delivery details you supplied when ordering were correct. This applies if your order does not reach you within 30 days of being dispatched. If you have any questions about delivery which are not answered on our site, please don't hesitate to contact us.
What am I to do if part of my order is missing?
If you are missing part of the order it was most likely sent in more than one package and you will receive it in the next couple of days. In any case, please contact us and we will find out the reason and reship the missing pills if needed.
What if my order is delayed at customs?
If your order is held up at customs and you do not receive your order, please contact us and we will reship your order at our expense or if you cannot wait for the reshipment we may return your money.
How orders are being sent?
We understand that your confidentiality and anonymity is important when you place an order online with us. That's why our orders are sent in discreet looking packages without any information of the contents on the outside of the package.
Do you ship internationally and worldwide?
We ship to most worldwide countries. When you checkout and provide your address details, you will see which countries we ship to. Unfortunately, due customs restrictions, we do NOT ship to Canada, Germany, Italy, Norway, Sweden, Denmark, Korea and South Africa.